Helping Oxford Hospitals Charity Modernise Their IT with Microsoft 365

ComputerPro partnered with Oxford Hospitals Charity to replace a legacy Remote Desktop (RDP) environment with a modern Microsoft 365 platform, giving staff secure access to the tools and information they need to work effectively from any location.

The migration improved collaboration, strengthened security, and enabled Oxford Hospitals Charity to embrace hybrid working, all while ensuring a smooth transition with minimal disruption to day-to-day operations.

Service

Microsoft 365 Migration & IT Strategy

Industry

Charity / Healthcare

Location

Oxford, UK

About Oxford Hospitals Charity

Oxford Hospitals Charity helps transform healthcare across Oxfordshire by funding life-changing medical equipment, innovative research, specialist training, and improvements to hospital environments. Working closely with clinical teams across the region, the charity supports projects that enhance patient care and improve the experience of both patients and NHS staff.

With staff handling sensitive information and collaborating across multiple locations, reliable, secure IT systems are essential to supporting Oxford Hospitals Charity’s day-to-day work and long-term mission.

Results at a Glance

Successfully migrated over 25 users to Microsoft 365
Enabled secure hybrid and remote working
Improved access to files, emails, and collaboration tools
Strengthened security with modern authentication and access controls
Delivered a seamless migration with minimal disruption to daily operations

The Challenge

Like many organisations, Oxford Hospitals Charity had outgrown its existing IT infrastructure.

Oxford Hospitals Charity relied on a legacy Remote Desktop (RDP) environment that had become increasingly restrictive as flexible and hybrid working became more important. Staff experienced limitations when accessing systems remotely, while data stored across multiple locations made collaboration and file management more challenging.

The organisation also recognised the need to strengthen security by replacing legacy access methods with modern authentication and cloud-based collaboration tools.

Key challenges included:

A legacy Remote Desktop system that was becoming increasingly difficult to manage
Slow and inconsistent access to systems and files
Data stored across multiple locations with inconsistent permissions
Limited flexibility for hybrid and remote working
The need for stronger security controls to protect sensitive information

The Solution

ComputerPro worked closely with Oxford Hospitals Charity to design and deliver a structured migration to Microsoft 365 that aligned with the organisation's operational requirements while minimising disruption to staff.

The project began with a comprehensive audit of the existing IT environment, including user accounts, data locations, and access requirements. This gave us a clear understanding of Oxford Hospitals Charity’s existing infrastructure, allowing us to carefully plan each stage of the migration before moving users onto the new platform.

Throughout the project, we provided guidance and support to ensure staff could continue working with minimal interruption while adopting new ways of collaborating securely in the cloud.

The project included:

Auditing the existing IT infrastructure and user requirements
Planning and delivering a phased Microsoft 365 migration
Migrating users and organisational data to a modern cloud platform
Implementing Multi-Factor Authentication (MFA) to improve security
Supporting users throughout the transition to ensure a smooth adoption process

The Results

Following the migration, Oxford Hospitals Charity now benefits from a modern, cloud-based Microsoft 365 environment that better supports the way its team works.

Staff can securely access files and systems whether they're in the office or working remotely, making collaboration easier and improving day-to-day productivity. By replacing legacy infrastructure with Microsoft 365, Oxford Hospitals Charity also benefits from stronger security measures and a platform that can continue to support its future growth.

The project delivered:

Secure access to systems and files from any location
Improved collaboration using Microsoft 365 tools
Centralised access to organisational data
Enhanced security through modern authentication
A successful migration was completed with minimal disruption to day-to-day operations

Client Feedback

"After a failed attempt at getting an IT provider to fully understand our needs and deliver an effective solution, we turned to ComputerPro. They quickly got to grips with what we required and delivered an informed and pragmatic solution. For a relatively small organisation, it was invaluable to have ComputerPro take ownership of much of the delivery, allowing us to remain focused on our day-to-day responsibilities. The result has put us on a much stronger footing moving forward."

Douglas Graham
CEO, Oxford Hospitals Charity

Services Delivered

As part of this project, we provided:

Microsoft 365 Migration: Planned and delivered a structured migration from a legacy Remote Desktop environment to Microsoft 365.
IT Strategy & Consultancy: Developed a migration approach tailored to the charity's operational requirements and future objectives.
Microsoft 365 Security: Implemented modern security measures, including Multi-Factor Authentication, to better protect organisational data.
User Adoption & Support: Guided staff through the migration to ensure a smooth transition with minimal disruption.

Planning a Microsoft 365 Migration?

Whether you're replacing legacy infrastructure, improving cyber security, or enabling hybrid working, ComputerPro can help you migrate to Microsoft 365.

From planning and migration through to ongoing support, our team will ensure your organisation can work securely, efficiently, and collaboratively with minimal disruption to your day-to-day operations.

Get in touch today to arrange a free, no-obligation consultation.