What we offer
Disaster Recovery
Should the worst happen, and it does, we’ll rapidly have you up and running, and most importantly restore those important files.
Security & Data Protection
Eliminate the fear of emerging cybersecurity threats and protect against losing your critical files, such as those irreplaceable photos, and limit the disruption caused through hardware loss or failure, or malicious attack, by deploying dependable internet security and backup solutions.
Software
From resolving a PC running slow or not booting, and program errors, to application installations, configuration and upgrades.
Operating Systems
We’re PC/Windows, Apple/Mac, and Linux friendly! Be that on desktop, laptop, or all-in-one.
Web-based apps & ‘The Cloud’
We’ll guide you through the emerging technologies: from online file storage and sharing applications, to accounting and productivity packages (Microsoft 365 or Google Apps).
Jargon-free Instruction/Tuition
New or unfamiliar computer? Want to create a flyer for a local event, run the community accounts, sell on Ebay, or edit your home movies? Enhance your skills and become more productive, or establish good security practices.
Telephone Helpdesk
We operate a staffed office/workshop during standard office hours, and provide telephone and remote computer access support, and emergency out of hours response.
Fast Response & Turnaround Times
We pride ourselves on our response to customers at short notice, usually being able to provide a same-day-service.
Plus...
100% parts recycling (Environment Agency/WEEE Certified), at our expense.
Plus...
We operate a simple, transparent fee structure.
There are a range of ways in which we can help you…
You can call us directly on 01869 352002 for 'phone troubleshooting, instruction, or general assistance. If necessary an on-site visit or collection will be arranged.
Particularly for hardware-based jobs (eg. installations, networking) we can come out to you. Otherwise your equipment can be brought back to our workshop for repair.
Alternatively, we offer remote desktop support (providing the issue isn't your internet connection!), enabling us to access your machines from our office. Instant, and cheaper for you.
For rapid, friendly assistance please get in touch
You’re always in control
We’ll carefully evaluate your needs or diagnose the issue, and offer you the best solutions or options, and estimate the costs. These, and any potential consequences, will be detailed for you to make an informed decision. At every stage we’ll confirm that you’re happy to proceed, and, as we operate a simple fee structure, you’ll know what to expect on your invoice.
Don’t just take it from us
ComputerPro has been delivering expert, friendly and reliable IT/Computer Support to homes throughout the North Oxon region for over 15 years.
We’ve earned our reputation and clients’ trust by providing an exceptional service, and level of care, and because we’re good at what we do. Much of our work comes through word of mouth, from one satisfied user to another.
You brilliantly helped me… Thank you very much for your help. If I need any computer assistance in the future I will not hesitate to use your expertise again.
Thank you SO much for leaping into action and saving me even more stress! I am very grateful.
Contact Us
How can we help you?
01869 352002
pcstuff@computer-pro.co.uk
Heyford Park Innovation Centre, 77 Heyford Park, Bicester, OX25 5HD
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